The objective of the coaching relationship
is to maximise executive capability to deliver business results. Our
coaches build their understanding of the organisational context
in order to ensure relevance in terms of the content of
While coaching involves primarily individual work with one executive at the centre
of the contract, other stakeholders are also involved as partners. These
may include the executive’s manager, his/her direct reports, an HR business
partner & colleagues across the organisation. We work with the coachee to
determine which stakeholders will be in a position to offer a useful perspective
on current performance and we gather such data via interviews. We ensure all
stakeholders are clear on the ground rules for confidentiality in order to encourage
all parties to work with integrity.
If other data is available, for example from assessments,
(360’s on leadership behaviour, emotional intelligence
etc), we will incorporate this into our process to help inform
how the executive is viewed. Once the current situation
is clear; we help clarify specific goals for the coaching relationship.
These are written up in the form of a coaching contract.
Activities during and between coaching sessions focus specifically
on achieving the agreed-upon goals for the executive and his/her
We recognise that successful coaching
requires both a sound methodology and expert improvisation. Using data gathered from
the assessment phase of the process, the coach engages the
executive in discussion and activities designed to:
- enhance self-awareness around the impact of typical behaviours
- learn skills, build competencies, change behaviours, and
During the coaching sessions, learning tools and activities
include, but are not limited to, purposeful conversation, rehearsal
and role-plays, videotaping, supportive challenge & relevant
reading. A typical coaching intervention lasts between
6-12 months with meetings at regular 2-3 weekly intervals. The
scope and scale of the intervention will depend on the needs
of the individual executive and the client organisation.